LeadHire Limited on behalf of her client is currently recruiting for the for the position of a Retail Store Supervisor.
Role Summary
*Improve profit and attain sales target of the supermarket
*Deal with all complaints, queries, and other related customer service issues
*Recruit and interview new staff for the supermarket
*Organize training, orientation, and supervise floor attendants
* Stock control
*Assign and schedule tasks for specific employees and also follow up on the results they generate
*Complete all the operational requirements of the store
*Appraise, monitor, and plan tasks to be given to individual staff members
*Discipline, counsel, and coach floor attendants to maintain positive result generation.
*Recognize future and present requirements by customers
*Establish good rapport with existing and potential customers
*Collaborate with other members of staff that have good understanding about service requirements
*Review merchandising by formulating pricing policies
Requirement/Qualification.
*BSC/HND in management
*Possess excellent verbal and written communication skills
*Ability to relate cordially with clients
*Ability to work under pressure
*Ability to lead a team
*Ability to multitask
*1-2yrs experience in a supervisory role