Training/Facilitation Skills Course Outline

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: Understanding Training and
Facilitation

  • What is Training?
  • What is Facilitation?
  • Identifying Appropriate Situations for Each

Module Three: Gathering Materials

  • Identifying Participants’ Needs
  • Reviewing the Materials
  • Identifying and Resolving Gaps

Module Four: Creating a Lesson Plan

  • Planning for the Basics
  • Adding Slack Time
  • Creating a Plan B
  • A Take-Home Template

Module Five: Choosing Activities

  • Types of Activities
  • Creating a Tickle Trunk
  • What To Do When Games Go Wrong

Module Six: Preparing for the Workshop

  • Creating a Materials List
  • Gathering Participant Information
  • Sourcing for Venue
  • Determining The Best Location
  • Developing a breakeven model for the training
  • Setting up the Physical Location

 

Module Seven: Getting off on the Right Foot

  • Greeting Participants
  • Being Prepared
  • Using Icebreakers

Module Eight: Delivery Tips and Tricks

  • Using Visual Aids
  • Creating Supporting Materials
  • Gauging When It’s Time For A Break

Module Nine: Keeping it Interactive

  • Encouraging Discussion
  • Using Group Work
  • The Power of Post-It Notes

Module Ten: Dealing with Difficult Participants

  • The Ground Rules
  • Challenges and Solutions
  • Handling Interruptions

Module Eleven: Tackling Tough Topics

  • Tough Stuff to Watch Out For
  • Adjusting Your Material for a Sensitive Issue
  • Dealing with Sensitive Issues in the Workshop

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations